Replacement policy

Every piece of jewelry sold at reevadesigns.com is covered under our 30-Day Replacement Guarantee. Notify us about problems, fitting issues, damages or defects within 15 days from the date of delivery, and we will either refund your money or send a replacement product to you, provided the procedure below is followed. 

In order to get a defective item replaced or return the item that does not fit you, contact us via email at info@reevadesigns.com or call us on +919890488178, within 15 days from the date of delivery. The defective product or part will be recalled and a replacement will be shipped immediately, or we will refund your money. 

The following products shall not be eligible for return or replacement under this 15 Day Replacement Guarantee:

- Any jewelry that exhibits physical damage to the box or to the product

- Any jewelry that has been washed

- Any jewelry not in its original condition

- Any jewelry that is returned without all original packaging and accessories, including the retail box and all other items originally included with the product at the time of delivery

- Any jewelry without a valid and readable serial number, including but not limited to products with missing, damaged, altered, tampered, or otherwise unreadable serial number